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	<title>Ezine On Air &#187; Business Management</title>
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		<title>Customer Relationship Management: Everything Old is New Again</title>
		<link>http://www.ezineonair.com/business-management/customer-relationship-management-everything-old-is-new-again/</link>
		<comments>http://www.ezineonair.com/business-management/customer-relationship-management-everything-old-is-new-again/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>DouglasLuchansky</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[


In an age when the platitude &#8220;The customer is always right&#8221; has morphed into the more alarming maxim &#8220;An unhappy customer can blog about it&#8221;, Customer Relationship Management would seem to be getting a new spin. The reasoning goes like this: the internet has forever changed our world and we must change the way we [...]]]></description>
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		<title>Software Pricing: Getting Back to Growth</title>
		<link>http://www.ezineonair.com/business-management/software-pricing-getting-back-to-growth/</link>
		<comments>http://www.ezineonair.com/business-management/software-pricing-getting-back-to-growth/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinBandy</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Software vendors are rapidly running out of room to grow organically. Enterprise software players are boxed in by increasingly budget-conscious buyers and by their own entrenched culture of deep-discounting. Vendors of packaged software are battling runaway SKU complexity and channel partners&#8217; demands. And both groups are still grappling with software-as-a-service model &#8211; as both threat [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/software-pricing-getting-back-to-growth/feed/</wfw:commentRss>
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		<title>A Guide to Employment Contract Clauses</title>
		<link>http://www.ezineonair.com/business-management/a-guide-to-employment-contract-clauses/</link>
		<comments>http://www.ezineonair.com/business-management/a-guide-to-employment-contract-clauses/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>IainMackintosh</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Employment contracts are some of the most important UK business documents you will ever sign in your working life, and yet they are written in a deliberately convoluted and confusing manner, which often makes it difficult to get the clear points of what you&#8217;re signing up for. Take your time, and read and re-read every [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/a-guide-to-employment-contract-clauses/feed/</wfw:commentRss>
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		<title>You Can Increase Contract Team Efficiency &#038; Deliver Real Savings on Your Project!</title>
		<link>http://www.ezineonair.com/business-management/you-can-increase-contract-team-efficiencydeliver-real-savings-on-your-project/</link>
		<comments>http://www.ezineonair.com/business-management/you-can-increase-contract-team-efficiencydeliver-real-savings-on-your-project/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>VincentLynch</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Experience shows that when you enable your contract team to increase their efficiency you begin to experience considerable savings in cost and time.
In this article (the 2nd in a series highlighting the compelling benefits that you&#8217;ll enjoy when you apply certain workplace management solutions) you will discover how people, like you, in the construction industry, [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/you-can-increase-contract-team-efficiencydeliver-real-savings-on-your-project/feed/</wfw:commentRss>
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		<title>Organizing Your Business Travel Priorities</title>
		<link>http://www.ezineonair.com/business-management/organizing-your-business-travel-priorities/</link>
		<comments>http://www.ezineonair.com/business-management/organizing-your-business-travel-priorities/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>JoshTobin</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Getting ready for business travel can be full of hassles, but if you take a little time to plan your business trip, you can make the most of your time away from your office and home. Let&#8217;s have a look at a few things you can do to improve your time while you are away.
Business [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/organizing-your-business-travel-priorities/feed/</wfw:commentRss>
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		<title>Drop Shipping Basics For Beginners</title>
		<link>http://www.ezineonair.com/business-management/drop-shipping-basics-for-beginners/</link>
		<comments>http://www.ezineonair.com/business-management/drop-shipping-basics-for-beginners/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>DevinVerrim</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Drop Shipping is a term used when products are generated through a particular method. The products itself generate at a low wholesale price due to increase from manufacturer, to distributor, to retailer, and ends at customer purchases. Retailers buy at a low wholesale price and highly increase their profits. Business and Individual Retailers sell products [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/drop-shipping-basics-for-beginners/feed/</wfw:commentRss>
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		<title>VMware : The Benefits To Businesses</title>
		<link>http://www.ezineonair.com/business-management/vmwarethe-benefits-to-businesses/</link>
		<comments>http://www.ezineonair.com/business-management/vmwarethe-benefits-to-businesses/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>NickPegley</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Most Internet technology departments today need to reduce their expenses and operate with better efficiency, even if managing multiple servers, administering an entire network on a daily basis while keeping the end users content. Those companies that have to control the costs of administration while reducing server sprawl see virtualization as an increasingly key business [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/vmwarethe-benefits-to-businesses/feed/</wfw:commentRss>
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		<title>Understanding Factors That Reduce Survey Response</title>
		<link>http://www.ezineonair.com/business-management/understanding-factors-that-reduce-survey-response/</link>
		<comments>http://www.ezineonair.com/business-management/understanding-factors-that-reduce-survey-response/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>RyanJ</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Collecting survey data begins with designing a survey that encourages a high response rate. Many companies and organizations rush blindly into surveying their employees, customers, and vendors without giving any thought to how they should encourage a response. In such cases, a dismal response rate is predictable. While there are millions of people who will [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/understanding-factors-that-reduce-survey-response/feed/</wfw:commentRss>
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		<item>
		<title>The Advantages of Retaining Interim Management For Filling Gaps in Project Management: Hiring the &#8220;Pros From Dover&#8221;</title>
		<link>http://www.ezineonair.com/business-management/the-advantages-of-retaining-interim-management-for-filling-gaps-in-project-management-hiring-the-ldquopros-from-doverrdquo/</link>
		<comments>http://www.ezineonair.com/business-management/the-advantages-of-retaining-interim-management-for-filling-gaps-in-project-management-hiring-the-ldquopros-from-doverrdquo/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>BruceCoventry</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[What to do when your company is confronted with the loss of senior management, or when a project or business is beyond the scope of your current management capabilities? When is it best to turn to &#8220;the pros from Dover&#8221;?
Management consultancy firms have been a traditional stop-gap method, but these can be much more costly [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/the-advantages-of-retaining-interim-management-for-filling-gaps-in-project-management-hiring-the-ldquopros-from-doverrdquo/feed/</wfw:commentRss>
		</item>
		<item>
		<title>7 Tips to Having Success With PRINCE2 Project Management</title>
		<link>http://www.ezineonair.com/business-management/7-tips-to-having-success-with-prince2-project-management/</link>
		<comments>http://www.ezineonair.com/business-management/7-tips-to-having-success-with-prince2-project-management/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>NathanJarmy</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[In order to have success with project management, there are several things you will have to focus on. Unfortunately, it does not come easy for everyone. You have to work at it to make sure you properly handle everything that needs to be taken care of. Here are seven tips to having success with project [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/7-tips-to-having-success-with-prince2-project-management/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Health Club Services &#8211; What Should be the Cornerstone of Your Business?</title>
		<link>http://www.ezineonair.com/business-management/health-club-services-ndash-what-should-be-the-cornerstone-of-your-business/</link>
		<comments>http://www.ezineonair.com/business-management/health-club-services-ndash-what-should-be-the-cornerstone-of-your-business/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>SamKanakanui</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Is There Truly A Secret To Success?
Many people ask, is there a trick to becoming successful in the health club field? The answer is of course, no. Well, not really. Actually there is no &#8220;secret&#8221; or &#8220;trick&#8221; at all.  There is however, an age old concept that seems to have been forgotten in today&#8217;s [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/health-club-services-ndash-what-should-be-the-cornerstone-of-your-business/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Business Startup - Running a Successful Spa</title>
		<link>http://www.ezineonair.com/business-management/business-startup-running-a-successful-spa/</link>
		<comments>http://www.ezineonair.com/business-management/business-startup-running-a-successful-spa/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>SamKanakanui</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Does a Successful Spa Pay Off?
In today&#8217;s world everyone&#8217;s looking for a way to relax and get away from it all if only for just a bit. One of the ways that they are doing this is by visiting local spas. A spa offers them a chance to be pampered and feel like a queen [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/business-startup-running-a-successful-spa/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Developing International Management Skills</title>
		<link>http://www.ezineonair.com/business-management/developing-international-management-skills/</link>
		<comments>http://www.ezineonair.com/business-management/developing-international-management-skills/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevanHall</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Some years ago I was working on a project for my company on how to develop international managers and I thought I would start by asking companies who had been doing it for years.
I went to Paris to meet with the French HR Director of a multinational oil exploration company and asked him what was [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/developing-international-management-skills/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Public Relations For Law Firms: 5 Tips For a Successful PR Strategy</title>
		<link>http://www.ezineonair.com/business-management/public-relations-for-law-firms-5-tips-for-a-successful-pr-strategy/</link>
		<comments>http://www.ezineonair.com/business-management/public-relations-for-law-firms-5-tips-for-a-successful-pr-strategy/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>MelissaAnthony</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Law firms that lack a sound public relations strategy are missing valuable opportunities to represent clients who are enmeshed in the most important and impactful legal issues of the day. To secure such clients effectively, smart law firms know how to engage and leverage the media effectively.
The most effective public relations strategies for law firms [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/public-relations-for-law-firms-5-tips-for-a-successful-pr-strategy/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Why Bother With a Business Plan?</title>
		<link>http://www.ezineonair.com/business-management/why-bother-with-a-business-plan/</link>
		<comments>http://www.ezineonair.com/business-management/why-bother-with-a-business-plan/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>CarolynClayton</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Business plans are a necessity if you are trying to get finance for a new business. Most investors or loan companies will not look at you twice unless you show them a detailed business plan.
Many people don&#8217;t bother with a plan as they feel it is not necessary. But you mainly need a business plan [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/why-bother-with-a-business-plan/feed/</wfw:commentRss>
		</item>
		<item>
		<title>The Basics of Office Fire Risk Assessment</title>
		<link>http://www.ezineonair.com/business-management/the-basics-of-office-fire-risk-assessment/</link>
		<comments>http://www.ezineonair.com/business-management/the-basics-of-office-fire-risk-assessment/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>RichardJames</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Fire Risk Assessments are a crucial part of safety in the workplace. New rules introduced (throughout England, Scotland, Wales and Northern Ireland) have replaced previous fire safety legislation with the main emphasis now on the reduction and prevention of fire risks.
As a business it becomes your duty to designate a &#8216;responsible person&#8217; to ensure guidelines [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/the-basics-of-office-fire-risk-assessment/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Unique Gift Ideas For Business Professionals</title>
		<link>http://www.ezineonair.com/business-management/unique-gift-ideas-for-business-professionals/</link>
		<comments>http://www.ezineonair.com/business-management/unique-gift-ideas-for-business-professionals/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>JanetR.</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Professional people are recognized to be more sophisticated, classy and elegant. Their lifestyles are a bit hard to handle. However, this is just a pay off for their eagerness of hitting the goal. They need to look presentable because this is required for their position, and so a high maintenance for their accessories also follows.
If [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/unique-gift-ideas-for-business-professionals/feed/</wfw:commentRss>
		</item>
		<item>
		<title>How Can a Company Manage Its Image Using Public Relations</title>
		<link>http://www.ezineonair.com/business-management/how-can-a-company-manage-its-image-using-public-relations/</link>
		<comments>http://www.ezineonair.com/business-management/how-can-a-company-manage-its-image-using-public-relations/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>Amy Nutt</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Public relations is no longer something that just happens; how a company or corporation is perceived in the public eye, particularly in the eye of the company&#8217;s shareholders or potential customers, isn&#8217;t something that&#8217;s left to chance. Companies have entire departments and large budgets in place to ensure that they will be viewed in a [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/how-can-a-company-manage-its-image-using-public-relations/feed/</wfw:commentRss>
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		<item>
		<title>Effective Sales Training Begins by Defining Your Desired Results</title>
		<link>http://www.ezineonair.com/business-management/effective-sales-training-begins-by-defining-your-desired-results/</link>
		<comments>http://www.ezineonair.com/business-management/effective-sales-training-begins-by-defining-your-desired-results/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>TommySmith</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Before you can begin to effectively train your sales team, you must first comprehend what you are trying to accomplish. You need to know exactly where your numbers are, and where you want them to be. If you are going to truly understand your figures, you need to know where they have been, and where [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/effective-sales-training-begins-by-defining-your-desired-results/feed/</wfw:commentRss>
		</item>
		<item>
		<title>How to Keep Employees Happy</title>
		<link>http://www.ezineonair.com/business-management/how-to-keep-employees-happy/</link>
		<comments>http://www.ezineonair.com/business-management/how-to-keep-employees-happy/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>MelissaMashtonio</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[The housing crisis, interest rate cuts, soaring gas prices and declining stocks are making for a nervous American workforce. Antsy employees are anxious about expenses and worried about the loss of their jobs. Employers want to put these employees&#8217; minds at ease, but still need to keep their belts tight. If you&#8217;re having trouble finding [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/how-to-keep-employees-happy/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Some Simple Ways To Save Costs During A Recession</title>
		<link>http://www.ezineonair.com/business-management/some-simple-ways-to-save-costs-during-a-recession/</link>
		<comments>http://www.ezineonair.com/business-management/some-simple-ways-to-save-costs-during-a-recession/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>NickPegley</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Below you will find five ways to make a positive change in your business to help you make it through tough economic times:
1) Invest in Employees - The best resource your company has is its employees. When the economy takes a down turn, your business will feel it, and the individuals feel the impacts as [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/some-simple-ways-to-save-costs-during-a-recession/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Business Planning For Road Mapping to Success</title>
		<link>http://www.ezineonair.com/business-management/business-planning-for-road-mapping-to-success/</link>
		<comments>http://www.ezineonair.com/business-management/business-planning-for-road-mapping-to-success/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>CaroleDeJarnatt</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Is your business running according to your plan? What, no plan? Or perhaps you have a plan but haven&#8217;t looked at it in a while. When is the last time you went on a road trip without a map? You need the same tool in your business.
A business plan, if used properly, can be one [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/business-planning-for-road-mapping-to-success/feed/</wfw:commentRss>
		</item>
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		<title>Collapsible Gates</title>
		<link>http://www.ezineonair.com/business-management/collapsible-gates/</link>
		<comments>http://www.ezineonair.com/business-management/collapsible-gates/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>CamilleHowe</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Collapsible gates install over dock doors, lift-up doors, hallways and entrance ways and provide ventilation, visibility, and security. They are utilized in a wide range of commercial and industrial uses, including major factories, shipping centers, warehousing complexes, retail centers, schools, hospitals, hospitals, medical laboratories, and office buildings.
Collapsible gates are manufactured from 3/4&#8243; wide 14 gauge [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/collapsible-gates/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Keep Your Customers Happy &#8211; Remember Them</title>
		<link>http://www.ezineonair.com/business-management/keep-your-customers-happy-ndash-remember-them/</link>
		<comments>http://www.ezineonair.com/business-management/keep-your-customers-happy-ndash-remember-them/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>DaveRoth</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[People like it when other people remember who they are. Everyone wants to feel like they matter. By feeling important, people come back to your business. They spend more money, they buy more things, and they return more often. Unfortunately, many companies don&#8217;t put much stock in paying attention to who their customers are. They [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/keep-your-customers-happy-ndash-remember-them/feed/</wfw:commentRss>
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		<title>Online Appointment Scheduling &#8211; Converting Overhead Time to Billable Time</title>
		<link>http://www.ezineonair.com/business-management/online-appointment-scheduling-ndash-converting-overhead-time-to-billable-time/</link>
		<comments>http://www.ezineonair.com/business-management/online-appointment-scheduling-ndash-converting-overhead-time-to-billable-time/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>SamKanakanui</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[How Online Appointment Scheduling Can Benefit Your Spa Business
Have you had the following scenario happen? A client walks in ready for her 12pm manicure and pedicure that is to be followed by a nutrient mask at 12:20 and a full body wrap afterward. There is a problem though. You have two others scheduled for the [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/online-appointment-scheduling-ndash-converting-overhead-time-to-billable-time/feed/</wfw:commentRss>
		</item>
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		<title>Top Ten Success Factors Of Lean Six Sigma - Identifying Success Factors Critical To Deployment, And Evaluating Which Tools Have The Most Impact On Projects</title>
		<link>http://www.ezineonair.com/business-management/top-ten-success-factors-of-lean-six-sigma-identifying-success-factors-critical-to-deployment-and-evaluating-which-tools-have-the-most-impact-on-projects/</link>
		<comments>http://www.ezineonair.com/business-management/top-ten-success-factors-of-lean-six-sigma-identifying-success-factors-critical-to-deployment-and-evaluating-which-tools-have-the-most-impact-on-projects/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>JonathanAston</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Identifying success factors critical to deployment, and evaluating which tools have the most impact on projects
New research has identified the success factors critical to the success of a lean six sigma deployment, and the ones that make a difference etween partial and complete success.
The research also examined tool use in projects, and evaluated which tools [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/top-ten-success-factors-of-lean-six-sigma-identifying-success-factors-critical-to-deployment-and-evaluating-which-tools-have-the-most-impact-on-projects/feed/</wfw:commentRss>
		</item>
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		<title>Increasing Business Productivity With Software</title>
		<link>http://www.ezineonair.com/business-management/increasing-business-productivity-with-software/</link>
		<comments>http://www.ezineonair.com/business-management/increasing-business-productivity-with-software/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>JoshTobin</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[To succeed in any business, employers need tools and information to boost productivity. Computers improve productivity because they can accomplish tasks faster and eliminate the need to manually repeat routine tasks. Gone are the days when a paper timesheet was used to calculate payroll in the workplace. Timesheet software can be installed to help businesses [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/increasing-business-productivity-with-software/feed/</wfw:commentRss>
		</item>
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		<title>Buying Bar Chairs: Top 5 Mistakes Not to Make</title>
		<link>http://www.ezineonair.com/business-management/buying-bar-chairs-top-5-mistakes-not-to-make/</link>
		<comments>http://www.ezineonair.com/business-management/buying-bar-chairs-top-5-mistakes-not-to-make/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>TonyNibbinsworth</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[There are 5 common mistakes that most bar owners and managers make when shopping for their bar chairs around the world. Those mistakes are deeply rooted in our social order, traditions, and perceptions created by mass marketing techniques.
1. Looking for Brand

Many buyers around the world look for brand rather than functionality. It starts with peer [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/buying-bar-chairs-top-5-mistakes-not-to-make/feed/</wfw:commentRss>
		</item>
		<item>
		<title>A Room That Reaches Out and Welcomes Your Guests</title>
		<link>http://www.ezineonair.com/business-management/a-room-that-reaches-out-and-welcomes-your-guests/</link>
		<comments>http://www.ezineonair.com/business-management/a-room-that-reaches-out-and-welcomes-your-guests/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>TonyNibbinsworth</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[There are a lot of public buildings where a need is evident to create a reception room, a lobby or a waiting room for customers.  Most medical practices need such a room so patients can wait in relative comfort for their appointment with the doctor.  Businesses commonly set up a very pleasant waiting [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/a-room-that-reaches-out-and-welcomes-your-guests/feed/</wfw:commentRss>
		</item>
		<item>
		<title>How to Pick a Name For Your Business</title>
		<link>http://www.ezineonair.com/business-management/how-to-pick-a-name-for-your-business/</link>
		<comments>http://www.ezineonair.com/business-management/how-to-pick-a-name-for-your-business/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>MelissaMashtonio</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Starting your own business can be a nerve racking process as so many different things must be considered before your business can get off the ground. You need money, space, employees and hundreds of other things to make the business you want happen. With all these &#8220;to-dos&#8221; cluttering your head, it&#8217;s best to step back [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/how-to-pick-a-name-for-your-business/feed/</wfw:commentRss>
		</item>
		<item>
		<title>An Equality Policy &#8211; Does Your Business Need One?</title>
		<link>http://www.ezineonair.com/business-management/an-equality-policy-ndash-does-your-business-need-one/</link>
		<comments>http://www.ezineonair.com/business-management/an-equality-policy-ndash-does-your-business-need-one/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>IainMackintosh</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[What is an equality policy?
An equality policy is a business document that outlines a company&#8217;s position on equality in the workplace. This is important &#8211; discrimination at work on grounds of age, race, gender, sexual orientation and religion are all illegal, and if your employees or the company as a whole acts in a discriminatory [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/an-equality-policy-ndash-does-your-business-need-one/feed/</wfw:commentRss>
		</item>
		<item>
		<title>The Benefits of MoR Risk Management Training</title>
		<link>http://www.ezineonair.com/business-management/the-benefits-of-mor-risk-management-training/</link>
		<comments>http://www.ezineonair.com/business-management/the-benefits-of-mor-risk-management-training/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>AimeeLogan</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Six months ago I undertook a course in MoR risk management and since then I have reaped the benefits of putting this knowledge to use. However, before I went on the course I thought I didn&#8217;t need any training. As the Project Manager in my company for the past 5 years, there had been many [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/the-benefits-of-mor-risk-management-training/feed/</wfw:commentRss>
		</item>
		<item>
		<title>10 Tips to Manage Labor More Effectively</title>
		<link>http://www.ezineonair.com/business-management/10-tips-to-manage-labor-more-effectively/</link>
		<comments>http://www.ezineonair.com/business-management/10-tips-to-manage-labor-more-effectively/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>CurtBarry</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Typically, labor rates were in the $7.00/hour range five years ago. In many direct businesses today they have reached $12.00 to $13.00, plus a 20% benefit rate added on. But overall productivity has remained flat over a 5- to 10-year period. So, after factoring in the increasing labor rates, productivity has actually declined. Then consider [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/10-tips-to-manage-labor-more-effectively/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Key Business Advantages to Being Small &#038; How to Leverage Them</title>
		<link>http://www.ezineonair.com/business-management/key-business-advantages-to-being-smallhow-to-leverage-them/</link>
		<comments>http://www.ezineonair.com/business-management/key-business-advantages-to-being-smallhow-to-leverage-them/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>NazDaud</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[As a small business, you have many disadvantages over bigger players. You have less money to play around with, perhaps less in-house skills, and you won&#8217;t have as much power when it comes to negotiation either. Although there are certainly disadvantages to being a small business, there are also benefits too. In this article let [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/key-business-advantages-to-being-smallhow-to-leverage-them/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Business Management: Key Skills of Great Managers</title>
		<link>http://www.ezineonair.com/business-management/business-management-key-skills-of-great-managers/</link>
		<comments>http://www.ezineonair.com/business-management/business-management-key-skills-of-great-managers/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>NazDaud</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Managing a business requires a wide range of skills and experience. All managers will have things that they are good at, and things that they are not. In this article I will examine the key skills that you should look to develop as a manager, and, if you&#8217;re an employer, the skills you should expect [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/business-management-key-skills-of-great-managers/feed/</wfw:commentRss>
		</item>
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		<title>Achieving Your Business Goals Through Successful Negotiation</title>
		<link>http://www.ezineonair.com/business-management/achieving-your-business-goals-through-successful-negotiation/</link>
		<comments>http://www.ezineonair.com/business-management/achieving-your-business-goals-through-successful-negotiation/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>NazDaud</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[When trying to achieve your business goals, being skilled in negotiation can work strongly in your favour. Whether you would like to win a new contract to drive revenue for your business; work with a supplier to reduce your costs and increase your margins; or work with a problem customer to overcome potential legal ramifications; [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/achieving-your-business-goals-through-successful-negotiation/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Six Step to Improve Customer Service Right Now</title>
		<link>http://www.ezineonair.com/business-management/six-step-to-improve-customer-service-right-now/</link>
		<comments>http://www.ezineonair.com/business-management/six-step-to-improve-customer-service-right-now/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[We get a lot of advice about how to deliver great customer service. Many of the tips are reminders of what we already know (but we occasionally forget). And these are useful. But sometimes, we need more than a reminder. Sometimes it&#8217;s helpful to have a system or, at least, some steps to follow.
Here is [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/six-step-to-improve-customer-service-right-now/feed/</wfw:commentRss>
		</item>
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		<title>Five Mistakes That Sabotage a 360-Degree Feedback Program</title>
		<link>http://www.ezineonair.com/business-management/five-mistakes-that-sabotage-a-360degree-feedback-program/</link>
		<comments>http://www.ezineonair.com/business-management/five-mistakes-that-sabotage-a-360degree-feedback-program/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>RyanJ</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Your 360 degree feedback system can be a highly-effective tool for identifying the strengths and weaknesses of an employee or manager. It&#8217;s a powerful way to help others develop skills and competencies based upon peer feedback. However, when executed poorly, the program can be useless, misleading and even damaging. Like most tools, there are circumstances [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/five-mistakes-that-sabotage-a-360degree-feedback-program/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Get More Customers by Sending the Right Message</title>
		<link>http://www.ezineonair.com/business-management/get-more-customers-by-sending-the-right-message/</link>
		<comments>http://www.ezineonair.com/business-management/get-more-customers-by-sending-the-right-message/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[I had a meeting at one of the newer hotel restaurants in my area. It&#8217;s a nice 4 star hotel - very well designed and decorated. If I were traveling I wouldn&#8217;t hesitate to stay there.
Approaching the hotel, it&#8217;s easy to see they spent a lot of money. And it&#8217;s an impressive place. As I [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/get-more-customers-by-sending-the-right-message/feed/</wfw:commentRss>
		</item>
		<item>
		<title>What Do Customers Really Want? Survey Reveals the Truth</title>
		<link>http://www.ezineonair.com/business-management/what-do-customers-really-want-survey-reveals-the-truth/</link>
		<comments>http://www.ezineonair.com/business-management/what-do-customers-really-want-survey-reveals-the-truth/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[It&#8217;s a question we should always ask and yet we often find so difficult to answer. How an organization handles this question (and the answers) will determine its ultimate success. Because if you consistently offer your customers what they want (at a price they feel is fair) you&#8217;ll have all the customers you can handle.
Recently, [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/what-do-customers-really-want-survey-reveals-the-truth/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Reasons to Use a Third Party Payment Processor</title>
		<link>http://www.ezineonair.com/business-management/reasons-to-use-a-third-party-payment-processor/</link>
		<comments>http://www.ezineonair.com/business-management/reasons-to-use-a-third-party-payment-processor/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>RyanJ</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Processing credit cards for your customers&#8217; purchases can easily comprise the bulk of your online store&#8217;s sales volume. Without having the means to charge credit cards, the majority of your customers will simply leave your website. Fortunately, there are several options for processing payments. Business owners can choose between using their own merchant account or [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/reasons-to-use-a-third-party-payment-processor/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Outsource Your Web Design to India</title>
		<link>http://www.ezineonair.com/business-management/outsource-your-web-design-to-india/</link>
		<comments>http://www.ezineonair.com/business-management/outsource-your-web-design-to-india/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>HowardTiano</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Most people still marvel at how it&#8217;s not only possible, but becoming more common to outsource web design to India. If you&#8217;re like most online entrepreneurs and business owners, you&#8217;ve got a million things that need to get done every single day. Owning just one online business can be overwhelming to the average person. You&#8217;ve [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/outsource-your-web-design-to-india/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Getting Started With Business Writing Courses</title>
		<link>http://www.ezineonair.com/business-management/getting-started-with-business-writing-courses/</link>
		<comments>http://www.ezineonair.com/business-management/getting-started-with-business-writing-courses/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>RobertF.</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Planning to improve your communication effectiveness with business writing courses?
Let me suggest that you start not with the courses themselves, but with some thinking about your specific goals. By that, I mean what exactly do you want to achieve by taking courses.
Here&#8217;s an example which may help flesh out that idea, although it does come [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/getting-started-with-business-writing-courses/feed/</wfw:commentRss>
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		<title>Forget Who Your Customers Are. Focus on What They Want</title>
		<link>http://www.ezineonair.com/business-management/forget-who-your-customers-are-focus-on-what-they-want/</link>
		<comments>http://www.ezineonair.com/business-management/forget-who-your-customers-are-focus-on-what-they-want/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[It seems whenever we talk about finding and targeting our customers, we focus on who they are. Are they young, old or middle aged? Are they educated or not? Rich, poor or middle-class? Tall, short, skinny, chubby? Urban, rural, suburban or even ex-urban? (Ex-urban sounds like you divorced a suburb.)
Of course, these labels help us [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/forget-who-your-customers-are-focus-on-what-they-want/feed/</wfw:commentRss>
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		<title>Are You All In?</title>
		<link>http://www.ezineonair.com/business-management/are-you-all-in/</link>
		<comments>http://www.ezineonair.com/business-management/are-you-all-in/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[I was at a meeting last week where a man I respect used the term &#8220;all in&#8221;. He used it in a relevant, powerful and eloquent way. In doing so, he caught my attention. And he compelled me to myself two questions.
This first question was, what does it really mean to be &#8220;all in&#8221;?

&#8220;All in&#8221; [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/are-you-all-in/feed/</wfw:commentRss>
		</item>
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		<title>How to Handle Customer Complaints</title>
		<link>http://www.ezineonair.com/business-management/how-to-handle-customer-complaints/</link>
		<comments>http://www.ezineonair.com/business-management/how-to-handle-customer-complaints/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Fifteen years ago I had a complaint at a very well known Italian restaurant in Minneapolis. I still remember how badly the employee responded to my concern. In fact, I&#8217;ve used it in my customer service seminars. It shows the power we all have to give our customers a memorable experience.
Here are some rules I [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/how-to-handle-customer-complaints/feed/</wfw:commentRss>
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		<title>Four Things Airlines (Or Any Company) Can Do to Improve Customer Service</title>
		<link>http://www.ezineonair.com/business-management/four-things-airlines-or-any-company-can-do-to-improve-customer-service/</link>
		<comments>http://www.ezineonair.com/business-management/four-things-airlines-or-any-company-can-do-to-improve-customer-service/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Poor customer service from airlines is legendary. It&#8217;s cliche. It&#8217;s so common that when we do get great service we feel like we&#8217;ve won the lottery, if only for a moment.
But it doesn&#8217;t have to be that way. Sure, airlines have big challenges that can be obstacles to providing great customer service. So do many [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/four-things-airlines-or-any-company-can-do-to-improve-customer-service/feed/</wfw:commentRss>
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		<title>Foolish Consistency Is The Hobgoblin Of Poor Service</title>
		<link>http://www.ezineonair.com/business-management/foolish-consistency-is-the-hobgoblin-of-poor-service/</link>
		<comments>http://www.ezineonair.com/business-management/foolish-consistency-is-the-hobgoblin-of-poor-service/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[With apologies to Ralph Waldo Emerson for paraphrasing his quote , here&#8217;s an easy way to make your company stand out from the rest, in a good way or in a bad way.
It&#8217;s called consistency.
But, not all companies understand the difference between consistency and foolish consistency.

In my town there&#8217;s a grocery store that exemplifies this. [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/foolish-consistency-is-the-hobgoblin-of-poor-service/feed/</wfw:commentRss>
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		<title>Six Steps to More Loyal Customers</title>
		<link>http://www.ezineonair.com/business-management/six-steps-to-more-loyal-customers/</link>
		<comments>http://www.ezineonair.com/business-management/six-steps-to-more-loyal-customers/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[We all know it&#8217;s important to have loyal customers. But do you know how important it is? A study by Bain &#038; Company suggests that a 5% increase in customer loyalty can improve profitability by anywhere from 25% to 95%. It shows us there are big opportunities available for owners and managers who are willing [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/six-steps-to-more-loyal-customers/feed/</wfw:commentRss>
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		<title>Customer Service Expert Offers 5 Steps to More Job Security</title>
		<link>http://www.ezineonair.com/business-management/customer-service-expert-offers-5-steps-to-more-job-security/</link>
		<comments>http://www.ezineonair.com/business-management/customer-service-expert-offers-5-steps-to-more-job-security/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Remember, in tough times it&#8217;s even more important for companies to make their customers happy, so they keep coming back.
That&#8217;s the foundation of building your own job security. If you consistently make your customers happy they&#8217;ll help you have more job security by staying with you. Every smart manager knows one of the keys to [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/customer-service-expert-offers-5-steps-to-more-job-security/feed/</wfw:commentRss>
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		<title>Did Starbucks Stumble on Service?</title>
		<link>http://www.ezineonair.com/business-management/did-starbucks-stumble-on-service/</link>
		<comments>http://www.ezineonair.com/business-management/did-starbucks-stumble-on-service/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[The buzz in the world of coffee these days is not being produced by caffeine intake. It&#8217;s generated by the swirl of news reports and comments about Starbucks plans to close over 600 stores.
For me this begs the question: Did Starbucks stumble on their vaunted customer service? As Starbucks has become an American icon, as [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/did-starbucks-stumble-on-service/feed/</wfw:commentRss>
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		<title>Top Ten Customer Service Tips for the 2008 Republican National Convention</title>
		<link>http://www.ezineonair.com/business-management/top-ten-customer-service-tips-for-the-2008-republican-national-convention/</link>
		<comments>http://www.ezineonair.com/business-management/top-ten-customer-service-tips-for-the-2008-republican-national-convention/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[The economic impact an event like the Republican National Convention has on a host city is tremendous. But if the event is done extremely well, the benefits can go on for years.
Here are ten customer service tips to the people hosting the 2008 RNC to help the event be spectacular in the eyes of the [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/top-ten-customer-service-tips-for-the-2008-republican-national-convention/feed/</wfw:commentRss>
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		<title>Amazing Customer Service Means Focusing on What Your Customer Wants, Not What You Want</title>
		<link>http://www.ezineonair.com/business-management/amazing-customer-service-means-focusing-on-what-your-customer-wants-not-what-you-want/</link>
		<comments>http://www.ezineonair.com/business-management/amazing-customer-service-means-focusing-on-what-your-customer-wants-not-what-you-want/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KevinStirtz</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Too often I hear people give bad advice to others about how to talk with new potential clients. Rather than focus on what the customer is trying to accomplish now, they try to get their foot in the door for a long-term relationship with the company.
It&#8217;s like talking about marriage, kids and and the white [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/amazing-customer-service-means-focusing-on-what-your-customer-wants-not-what-you-want/feed/</wfw:commentRss>
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		<title>What an Automated Reminder Service Provides Your Medical Practice</title>
		<link>http://www.ezineonair.com/business-management/what-an-automated-reminder-service-provides-your-medical-practice/</link>
		<comments>http://www.ezineonair.com/business-management/what-an-automated-reminder-service-provides-your-medical-practice/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>AubreyAndrew</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[As a doctor you are responsible for the well-being of your patients and part of that service usually requires a member of your staff calling your patients and reminding them of an upcoming appointment. Many people, especially elderly patients find this service valuable as sometimes appointment cards can be misplaced and appointment missed. But if [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/what-an-automated-reminder-service-provides-your-medical-practice/feed/</wfw:commentRss>
		</item>
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		<title>The Many Benefits of MSP Programme Management Training</title>
		<link>http://www.ezineonair.com/business-management/the-many-benefits-of-msp-programme-management-training/</link>
		<comments>http://www.ezineonair.com/business-management/the-many-benefits-of-msp-programme-management-training/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>AnnieWright</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[My line manager suggested to me at my last performance review interview that it would benefit both the company and myself if I attended MSP programme management training. My line manager said she had completed the training a few years ago and highly recommended I did the same because MSP (Managing Successful Programmes) programme management [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/the-many-benefits-of-msp-programme-management-training/feed/</wfw:commentRss>
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		<title>How To Form A Limited Company</title>
		<link>http://www.ezineonair.com/business-management/how-to-form-a-limited-company/</link>
		<comments>http://www.ezineonair.com/business-management/how-to-form-a-limited-company/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>IainMackintosh</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[If you&#8217;ve been self-employed for a while, you may wonder what the next step on the path to becoming the next Coca Cola or Nike is. Although that stage is a long way off (and will remain so for most businesses), the next step to becoming a respectable household name is to form a limited [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/how-to-form-a-limited-company/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Find Out the Various Flavors of the Xtreme Outsourcing Video Course</title>
		<link>http://www.ezineonair.com/business-management/find-out-the-various-flavors-of-the-xtreme-outsourcing-video-course/</link>
		<comments>http://www.ezineonair.com/business-management/find-out-the-various-flavors-of-the-xtreme-outsourcing-video-course/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>BrianGarvin</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[What Is Outsourcing?
Outsourcing is a very beneficial way to build your business. In fact, some of the top people in every single niche have mastered the process of outsourcing. It is hard? Well there can be a lot of stumbling blocks if you don&#8217;t have the right guidance. Many professionals would rather you not know [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/find-out-the-various-flavors-of-the-xtreme-outsourcing-video-course/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Appreciation Gifts - Great Technique For Employee Motivation</title>
		<link>http://www.ezineonair.com/business-management/appreciation-gifts-great-technique-for-employee-motivation/</link>
		<comments>http://www.ezineonair.com/business-management/appreciation-gifts-great-technique-for-employee-motivation/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>JanetR.</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Another way to motivate your sales people is by giving them a reward for a job well done. These people have devoted their lives to their work, so they deserve a special reward or gift from the company. Recognizing them by means of gifts creates motivation and can maintain employee&#8217;s high morale. Gifts are items [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/appreciation-gifts-great-technique-for-employee-motivation/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Warehouse Operations Manager &#8211; Impress Your Operations Team Quickly By Using Lumpers</title>
		<link>http://www.ezineonair.com/business-management/warehouse-operations-manager-ndash-impress-your-operations-team-quickly-by-using-lumpers/</link>
		<comments>http://www.ezineonair.com/business-management/warehouse-operations-manager-ndash-impress-your-operations-team-quickly-by-using-lumpers/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>MichaelFrancis</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[Are you a warehouse operations manager? Do you want to increase productivity and decrease operations costs? Warehouse management is very challenging and if you are looking to stay on the cutting edge of this industry your labor management is one of the most important roles in you warehouse operations. There are many ways to micromanage [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/warehouse-operations-manager-ndash-impress-your-operations-team-quickly-by-using-lumpers/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Why Prince2 Training?</title>
		<link>http://www.ezineonair.com/business-management/why-prince2-training/</link>
		<comments>http://www.ezineonair.com/business-management/why-prince2-training/#comments</comments>
		<pubDate>Tue, 30 Nov 1999 00:00:00 +0000</pubDate>
		<dc:creator>KelvinCornish</dc:creator>
		
		<category><![CDATA[Business Management]]></category>

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		<description><![CDATA[As a professional business manager, I have often experienced the fact that the essential success of any organization ultimately rests on the rudimentary aspect of completing projects successfully. I have handled several projects for my organization, a majority of which have been largely successful. So, when I happened to glance at a PRINCE2 training course, [...]]]></description>
		<wfw:commentRss>http://www.ezineonair.com/business-management/why-prince2-training/feed/</wfw:commentRss>
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